Tongue Tyed: Pet Peeve x 10

Plays Well With Others...

: Name: Ty; Location: Dallas, Texas, United States

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Sep 27, 2004

Pet Peeve x 10

Why must you assume I recognize your voice? We have no secretary, we answer each and every call. Are you so sure we receive so few calls that we must certainly know who you are by your ubiquitous, "Hey."? And then you leave a giant gaping pause as though I can read your mind and know why you are calling. Perhaps it is that you are so arrogant that you think we don't deserve a proper "This is Bob calling from XYZ, Inc."-type greeting. Guess what. We hate it. Hate it, hate it, hate it. And even worse, someone else from your own company has a very similar voice. Learn how to call a customer. There is truly no good explanation for your lack of phone etiquette. I am going to begin hanging up on you! Maybe then you will learn!!

posted by Ty @ 9/27/2004

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